Since its inception in 1980, CCC’s singular focus has been to improve the automotive-claims and collision-repair industry. Now, as we approach our 25th anniversary, we would like to sincerely thank you, our customers and business partners, for your continued support of our efforts. We have come far together, sharing many successes along the way. By collaborating with the industry, we have been able to supply customers with the solutions necessary to run a more efficient and effective business. As we look forward to the next 25 years, we renew our commitment to being the quality provider, responsive partner and knowledgeable supplier of information and technology to the automotive claims and collision repair industry.

CCC Announces Enhancements
CCC recently announced several product enhancements to its claim management solutions, which will be available to customers this summer. These enhancements include:

CCC Autoverse® Claim Management version 4.0 Vehicle repair statusing functionality has been enhanced. Users will now be able to select from 12 status options and electronically notify insurance carriers of a particular vehicle’s status in the repair process. Version 4.0 is also integrated with CCC’s Recycled Parts Service (RPS), so users can now review the availability, selection and use of recycled parts for individual estimates.

CCC Accumark™ Reinspection version 1.1 Users can now customize their workstations to create multiple views of their workload, making it easier to identify and prioritize specific claims for reinspection, as well as enable reinspection supervisors to reassign work among available resources.

CCC Intellisphere® Insurance Reporting CCC Intellisphere, formerly Claimscope™ Navigator, is CCC’s next-generation reporting tool. Designed with a more intuitive user interface, CCC Intellisphere Insurance Reporting offers multiple and customizable views into management and performance data, making it easier for insurers to search for and access information. The new user interface also streamlines the creation of ad hoc reports so users can spend more time analyzing the data instead of accessing it.

Come visit CCC at the International Autobody Congress and Exposition (NACE). We will be located in booth number W3543 on the main tradeshow floor. You can also hear from CCC experts at various seminars.

Wednesday, November 2

• 10:30 am to 12:00 noon: Tips and Techniques—Advanced Training for CCC Pathways Users
• 1:30 pm to 3:00 pm: Realizing the Importance of Data in Managing a Profitable Business

CCC, ServicePower Team Up to Bring Scheduling and Dispatch Tools to the Automotive Claims Industry
CCC and ServicePower, a global developer and supplier of workforce optimization software for the Customer Relationship Management (CRM) market, recently announced a strategic relationship whereby CCC will be the exclusive reseller of ServicePower scheduling solutions to the US automotive insurance and collision-repair markets. CCC will also integrate the ServicePower scheduling capability into the CCC Autoverse® Claim Management solution and will supply, implement, and support the combined solution for the automotive-claims industry.

CCC Works with Duncan Systems and Urban Publications to Expand Collision Estimating Services
CCC is increasing its collision estimating industry footprint by entering into agreements with information providers in the recreational vehicle (RV) and motorcycle industries. Through agreements with Duncan Systems (the leading RV estimating data provider) and Urban Publications (the top motorcycle, ATV and scooter estimating provider) CCC has become a reseller of these companies’ respective estimating products and will also begin development on integrating these product offerings with CCC’s other estimating solutions.

CCC Addresses Mobile Electronic Replacement Claim Market
CCC has entered into an agreement with Coordinated Claim Services, LLC (“CCS”) to refer customers to CCS for replacement of mobile electronics.

CCC’s customers can send mobile electronic system claims to CCS via CCC Autoverse® Claim Management—CCC’s convenient, centralized web solution designed to dispatch, receive, review and conclude the process of a claim. With CCC Autoverse Claim Management, users can access an electronic file folder giving them a common area in which they can enter, retrieve and augment pertinent information relating to the claim.