CCC Accumark™ Reinspection Gains Momentum with Customer Wins
ACUITY, A Mutual Insurance Company, is one of 17 carriers to implement CCC Accumark Reinspection since its release in mid-2004. Designed to create a more efficient process through the management of company-specified appraisal procedures, users can quickly identify and prioritize claims for reinspection. CCC Accumark also tracks and traces the implementation of changes back to the appraisal source.

“We are always looking to create efficiencies in the claims handling process to improve our overall workflow,” said Greg Olsen, director of Auto-Physical Damage at ACUITY. “The efficiencies should maintain or enhance the claims handling process. CCC’s integrated product solution helps us attain those targets by eliminating the need to switch back and forth between different applications during the claims-handling process.”

Workfile Transfer Enhancements Serve as Foundation for Release of CCC Pathways® 4.3
Re-keying estimate information affects more than 28 percent of the 9 million estimates written every year. This resulted in a negative impact on the collision repair industry to the tune of an estimated $17.5 million in 2004. As part of the enhancements in the release of CCC Pathways 4.3, CCC Information Services Inc. has developed an Auto Workfile Entry functionality—the first to broadly address the issue.

Instead of transferring data by printing a hard copy of the estimate and re-keying it to another PC or location—creating another step and opening up the potential for re-keying errors—users can now copy and send existing workfiles from one CCC Pathways unit to another via e-mail, disc/flash drive or a shared network drive.

CCC Enhances Its Mobile Electronic Replacement Claim Connection
As the trend of customizing mobile electronics in vehicles grows (i.e., speakers, amplifiers, video screens, navigation systems), so does the number of claims. In 2004, an estimated 400,000 claims involving mobile electronics were filed. To help expedite claims such as these, CCC signed an agreement with Salt Lake City-based First Choice Solutions (FCS), a provider of mobile electronics claims handling technology and services to the insurance industry. The agreement with FCS is the second such vendor agreement for CCC within the mobile electronic claims marketplace.

CCC Marks 25th Anniversary with $25,000 in Student Repair Technician Scholarships
CCC is offering five schools $25,000 in collision repair training and education scholarships to assist deserving students pursuing a career in the automotive-collision repair industry. Winners of the CCC Outstanding Student Technician Scholarship, developed in cooperation with the I-CAR Education Foundation, will be announced in April 2006.

Participating schools are:

• • Bridgerland Applied Technology College, Logan, UT
• • Fox Valley Technical College, Appleton, WI
• • Nashville Auto-Diesel College, Nashville, TN
• • Pennsylvania College of Technology, Williamsport, PA
• • Universal Technical Institute, Houston, TX

“Retaining and recruiting qualified repair technicians remains a critical challenge for our industry,” said Jim Dickens, senior vice president at CCC. “We have created the CCC Outstanding Student Technician Scholarship program to help ensure that the best and brightest student technicians remain in school and go on to work in the industry.”

AMI Credit Now Available for CCC Pathways® Collision Estimating Training
Participants completing either the CCC Pathways Estimating Solution New User or Advanced User Training sessions are now eligible to receive up to 14 credits from the Automotive Management Institute (AMI). The relationship between CCC and AMI marks the first time AMI has given credit for training offered by an estimating software provider. The training is taught by CCC Regional Account Managers and is available at more than 150 nationwide CompUSA® locations and through Centra® online training. Check www.cccis.com or www.amionline.org for detailed information.

ASA Names CCC “2005 Collision Division Benefit Provider
of the Year”
At its second annual Celebration of Excellence event in Las Vegas, the Automotive Service Association (ASA) announced that CCC was honored as the 2005 Benefit Provider of the Year in the collision category. The award is given to an associate member in appreciation of its relationship with ASA and for the quality and professional service it offers to ASA members. CCC has been an ASA member since 1990.

John Scully, AAM, ASA’s executive vice president, who presented the award to CCC President of Service Operations Mary Jo Prigge, added that: “We are proud to honor CCC with this award, as its dedicated staff continually works to move the collision repair industry forward.”