Editor-In-Chief
Jim Dickens

Executive Editor
Michelle Hellyar

Editorial Contributors
Joe Allen
Marjorie Allen
Mike Barber
Debbie Day
Mark Fincher
Susanna Gotsch
John Harris
Chrisa Hickey
Eric Messerschmidt
Jeanene O’Brien
Jerry Rozmiarek
Scott Stein

Design and Art Direction
Daniel F. Chan
Jo Mills

Editorial Offices
CCC Information Services Inc.
444 Merchandise Mart
Chicago, Illinois 60654-1005
312.222.4636

Please address all editorial questions to:
Executive Editor, CCC UpFront
e-mail: cccupfront@cccis.com

For article reprints or permission to photocopy all or any part of CCC UpFront, contact CCC UpFront Executive Editor.

Copyright 2005 CCC Information Services Inc. All rights reserved. All brand or product names mentioned in this publication are service marks, trademarks, and trade names of their respective holders.